E-commerce Portal Account
Collapsible content
What is the purpose of creating an account on our e-commerce portal?
- Make your purchases in a fast and easy way.
- Add products to your wishlist.
- Monitor the status of your orders and your payments.
- Edit your details (and your addresses) at any time.
How do I place an online order?
Are shipping fees included in the price?
Yes, we ship worldwide and shipping fees are included in the final price. Learn more HERE
My e-commerce portal account is locked. What can I do?
Please contact our Customer Support Team at customer.support@dantelabs.com, our team will reach out to you as quickly as possible to assist you. Or fill out the form HERE to get in touch.
Can I save items to purchase them later?
Yes, when you have an e-commerce portal account, you can save orders by adding products to your cart or saving them in your wishilist to buy them at a later time.
Can I cancel an order?
To cancel an order you placed, please contact our Customer Support Team with your request at customer.support@dantelabs.com
Where can I find my return shipping label?
The prepaid return shipping label is included in the package along with the return envelope. If either item is missing, please email us at customer.support@dantelabs.com.