E-commerce Portal Account

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What is the purpose of creating an account on our e-commerce portal?

  • Make your purchases in a fast and easy way.
  • Add products to your wishlist.
  • Monitor the status of your orders and your payments.
  • Edit your details (and your addresses) at any time.

How do I place an online order?

  • Log in to your e-commerce portal account or sign up for one.
  • Navigate to the products page and click on “Add to Cart” or “Buy it Now”
  • Proceed to the checkout
  • You can also request a personalized quote by filling out the form HERE
  • You can also add a product to Your Wishlist and purchase it later HERE

Are shipping fees included in the price?

Yes, we ship worldwide and shipping fees are included in the final price. Learn more HERE

My e-commerce portal account is locked. What can I do?

Please contact our Customer Support Team at customer.support@dantelabs.com, our team will reach out to you as quickly as possible to assist you. Or fill out the form HERE to get in touch.

Can I save items to purchase them later?

Yes, when you have an e-commerce portal account, you can save orders by adding products to your cart or saving them in your wishilist to buy them at a later time.

Can I cancel an order?

To cancel an order you placed, please contact our Customer Support Team with your request at customer.support@dantelabs.com

Where can I find my return shipping label?

The prepaid return shipping label is included in the package along with the return envelope. If either item is missing, please email us at customer.support@dantelabs.com.