Shipment and Payment Methods
Genetic testing should be affordable and accessible to everyone who needs it.
We offer multiple billing options and have an exceptional Customer Service team ready to work with you. We can ship worldwide, and all shipping expenses are covered by us.
We will take care of the shipment of the sampling kit and the sample’s shipment to the laboratory.
We work with couriers from all over the world to ensure worldwide logistics, so remember to use the provided label that you will find in the kit for the free return of the collected sample.
if you choose to use your own sample, view the information page before proceeding.
Each purchase takes place with maximum security thanks to the use of the Shopify payment to protect your personal data and credit card information from unauthorized access.
After confirming the order through the site, you will be directed to Shopify's secure servers, which will manage the transaction with all the most popular credit cards.
All credit cards are accepted: Paypal, Amazon Pay, American Express, Diners, Discover, JCB, Maestro, MasterCard, PostePay, Visa, etc.
Once you have completed your order, you will receive a confirmation email containing your order number and a summary of the details of your purchase. Remember that you can check the status of your order at any time in the "Orders" section of your shopping account.